Newly launched Carzilla recently introduced itself to the UAE automobile market as the latest and greatest car servicing platform, adding to and elevating the country’s developing on-demand sector. A mobile app and platform geared towards UAE residents looking for convenience and an easy car servicing solution, Carzilla will allow users to cruise smoothly through their auto-service experience, eliminating many traditional steps in between.
Born out of the aim to ease the process of automobile servicing and steering UAE’s residents to a seamless solution, Carzilla was designed to enhance customer experience and engagement, paired with convenience. This on-demand service will provide customers with doorstep car servicing facilities with the touch of a button, all through their web platform and mobile app boasting a unique technology to undertake and offer a variety of key services such as repairs, performance inspections, washing and other related jobs. In addition, the car repair service app incorporates a live tracking feature, which will help customers track the mechanic, how long it will take to complete, and whether there have been any snags on the way or not.
In order to execute their offerings accordingly, the auto-service giant has partnered with a variety of local auto-hubs, a promising collaboration which will generate sales for both Carzilla and local companies through its extraordinary platform and mobile application. By using Carzilla, customers will be able to remotely schedule their bookings and begin using the app for all their vehicle necessities.
The newly launched app comes with a variety of auto-offerings that range from minor to major and full car servicing, which are divided into seven categories: Regular Service, Quote Requests, Roadside Assistance, Doorstep Service, Registration & Renewal, Detailing and Pre-Purchase Inspection. Within these categories are subcategories such as inspections, battery replacement, tire repairs, A/C health check, fuel delivery, sanitization etc.; all including a complimentary wash as well as pick-up and drop-off service. Additionally, the new auto-company not only takes care of regular car inspections and services, but also assists drivers who have emergencies while on the road. Touching upon a variety of solutions, Carzilla is fully-equipped to perform all vehicle-related services from A to Z.
As easy as starting your engine, the company’s app and website are user-friendly with just a few taps and clicks between downloading and making the first order. Once an account is created, users can simply decide which services they would like to use, book a pick-up, and a Carzilla representative will then arrive at their preferred location to collect the vehicle. Upon inspection at the facility, customers will receive a diagnostic report featuring a traffic-light system, which will provide them with three categories of urgency for individual repairs: (1) green, meaning the service is not mandatory the first time an issue is recognized, (2) yellow, which indicates the service is of greater importance than green and should be taken care of sooner, and (3) red, highlighting the repair or service needs to be taken care of immediately.
Once the customer decides on the service, they will begin to receive live updates on the process from arrival to the auto-repair shop to drop-off. By creating an account, Carzilla representatives and app users alike can keep track of all activities such as current and past car services. Upon completion of the job, the Carzilla representative will then drop off the vehicle directly to the customer, making the experience completely hassle-free.
“If you own a vehicle, it’s not a requirement for you to be an expert in mechanics, electronics or components. What matters most to car owners is that they get to drive their vehicle at all times while feeling safe and confident on the road. This is why we created Carzilla. We’re working hard and smart around the clock to ensure your vehicle is taken care of wherever it may be. While you binge watch your favorite netflix show or are at the office, we’ll pick it up, get it serviced, and return it back to you safe and sound,” said Mohammad Khalaf, Co-Founder of Carzilla.
“While this idea is generally built on customer convenience, it’s mostly about trust, transparency and building relationships. That’s why through our elite service station partners all around the UAE, we ensure the best quality of work at the most competitive prices. Our aim is to create long-lasting relationships with all our customers who recognize us as their trusted auto service partner,” added Khalaf.
Carzilla’s app can be found in the App Store as well as Google Play, making it accessible to iOS and Android users. To learn more about Carzilla, Carzilla is focused in reshaping the way car owners can have their vehicles serviced without the hassle and with all the convenience.
55 total views, 1 views today